EBS Managed Services
ST Tech EBS Support Services provides flexible, cost-effective, managed services for the Oracle E-Business Suite. Our Dedicated account managers and an assigned support team ensure that you know the people servicing your system and, more importantly, this ensures that these people know your environment.
ST Tech proactively redefines managed services for Oracle E-Business Suite Applications. We provide resources assigned to your account with onsite coordination and a cost-effective, global staffing model to maximize your return-on-investment. Our team of highly skilled technical and functional experts in E-Business Suite offers an agile, flexible skill profile allowing your internal staff to focus on strategic IT initiatives.
First hand knowledge of your system allows ST Tech EBS Support Services team to be a proactive, strategic partner. We will help you define a system´s maintenance and upgrade strategy which best serves your IT and business objectives.
Account managers are subject matter experts with global-scale Oracle Application implementation experience.
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Highlights of our EBS Managed Services
- Blended cost structure based on Global Delivery model.
- Designed to meet the challenge of balancing strategic, high-value activities vs. ongoing support & maintenance.
- Measurable, performance-based Service Level benchmarks or flexible staff augmentation aligned to enhance internal user satisfaction.
- Assigned staffing to leverage site-specific knowledge.
- Complete end-to-end support, integrated with your team.
